Privacy Policy — Last Updated: January 2026

77q's Privacy Policy — Your data, your control

77q believes it is our responsibility to keep your personal information fully secure. In this Privacy Policy, we clearly state what data is collected, why it is collected, and how it is protected.

January 2026 SSL Secured Published in Bengali
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Your Privacy Is Our Top Priority

By using the 77q platform, you are considered to have agreed to this Privacy Policy. We never sell your information to third parties. Your data is used solely to improve our services and ensure your security.

01

Introduction

77q (referred to as "we", "us", or the "platform") is a leading online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains how 77q collects, stores, and uses your personal information.

By using the 77q website or app, creating an account, or accessing our services, you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

This policy has been prepared in accordance with applicable laws in Bangladesh and international best practices for data protection. 77q regularly reviews and updates this policy to ensure your information remains protected at all times.

Effective Date: This Privacy Policy is effective from January 2026. Any changes from the previous version apply from the date of publication.

02

What Information We Collect

77q collects different types of information in different situations. Below is a detailed breakdown of what is collected and when:

Data Type Example Time of Collection
Personal Identity Name, date of birth, national ID number During registration & KYC verification
Contact Details Mobile number, email address During account registration
Financial Information Mobile Banking/Nagad/Rocket number, transaction history During deposit and withdrawal
Device Information IP address, device model, browser When accessing the platform
Gaming Activity Betting history, win/loss records During gameplay
Contact Information Support chat messages, complaints When you contact support

Important: 77q never stores your password in plain text. All passwords are hashed using bcrypt or equivalent encryption. No staff member can view your password.

03

Purpose of Data Collection

77q uses your information only for legitimate and specific purposes. We believe transparency is essential when it comes to data collection, so each purpose is clearly outlined below:

  • Account Management: Your information is needed to create, verify, and secure your account.
  • KYC Verification: Identity verification is carried out in accordance with Bangladeshi law and international standards.
  • Transaction Processing: Financial information is used to process deposits and withdrawals securely.
  • Fraud Prevention: User behavior is analyzed to detect suspicious activity.
  • Service improvement: Usage patterns are analyzed to improve your experience.
  • Promotional Communications: Promotional offers and information are sent with your consent.
  • Legal Obligations: Compliance with legal obligations to provide information upon government directive.
  • Responsible Gaming: Identifying excessive gaming behavior and providing support.

Your Consent: To stop receiving promotional emails or SMS messages, contact our support team at any time. We will action your request within 24 hours.

04

Data Storage & Security

77q employs industry-leading technology to keep your data secure. Our servers are monitored 24/7 and undergo regular security audits.

How long your data is retained depends on the purpose of use and legal requirements. Transaction records are generally kept for up to 5 years after account closure, in compliance with financial regulations.

  • 256-bit SSL Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: To prevent DDoS attacks and unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Restricted access: Only authorized personnel have access to sensitive data.
  • Backup System: Data is backed up across multiple servers to keep it safe.

In the event of a data breach: In the event of a data security breach, 77q will notify affected users within 72 hours and take immediate action.

05

Sharing Data with Third Parties

77q never sells your personal information to third parties. In certain limited situations, restricted data may be shared — always with your interests protected.

  • Payment Processor: Necessary information is shared to process transactions with Mobile Banking, Nagad, and Rocket.
  • Legal Authorities: Providing information under a court order or government directive is a legal requirement.
  • Anti-Fraud Organization: With designated agencies to prevent money laundering and fraud.
  • Technology Partner: With technology providers who operate our services — they are equally bound by the same privacy policy.

Please note: Any data shared with third parties is kept to the strict minimum necessary. Your data is never passed to third parties for advertising purposes.

06

Cookies & Tracking Technologies

77q uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and improve platform performance.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember language preferences and settings.
  • Analytics Cookies: To understand usage patterns and improve our services.
  • Local storage: Limited data stored on your device for faster app performance.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the availability of some platform features.

07

Your Data Rights

Every 77q user has certain fundamental rights over their personal data. We respect these rights and are committed to helping you exercise them.

08

Children's Privacy

77q strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

A note for parents: If you believe your child has created an account on 77q, please contact our support team immediately. We will close the account and delete all associated data.

  • Age verification is mandatory at the time of registration.
  • Transactions on suspicious accounts are not approved without KYC verification.
  • Any data belonging to a minor is permanently deleted as soon as it is identified.
09

Changes to the Privacy Policy

77q reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or in-app notification.

  • Updated policies take effect from the date of publication.
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy.
  • Previous versions are available on request from the support team.
10

Contact Us

If you have any questions, complaints, or requests to delete your data regarding this Privacy Policy, please contact our support team.

Contact Address: Email — [email protected] | Live chat available 24/7. Average response time under 2 minutes.

  • Requests for data deletion will be processed within 30 business days.
  • Data correction requests are typically completed within 7 business days.
  • Requests for a copy of your data will be fulfilled within 14 business days following identity verification.

Your Data Rights

Every 77q user has full control over their own personal information.

Right to Access Your Data

You can find out at any time what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete data.

Right to Erasure

In certain circumstances, you can request the complete deletion of your data.

Right to Data Portability

You can request a copy of all personal information we hold about you.

Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

Right to Opt Out of Marketing

You can request to stop receiving promotional communications at any time.

Why 77q's Privacy Most Secure

We are committed to protecting your data not just in words, but in action — see how we do it here.

Military-grade encryption

All data transfers and storage at 77q use 256-bit AES encryption — the same standard used by banks and the military.

Zero Data Sales Policy

77q never sells, rents, or shares your personal information with advertisers. Your data is used solely to serve you.

Independent security audit

Third-party cybersecurity experts regularly audit 77q's systems. Any vulnerabilities discovered are resolved within 48 hours.

Two-Factor Login Protection

Enabling Two-Factor Authentication (2FA) on your 77q account adds an extra layer of security. Even with your password, no one can log in without the OTP.

Staff Training & Policy

All 77q staff are legally required to comply with our Privacy Policy. Unauthorized access to user data is strictly punishable — this is part of our internal policy.

Automatic session expiry

77q sessions automatically time out after a period of inactivity. This is an important security measure for users on shared devices.

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In a secure environment Start Playing

You've read 77q's Privacy Policy. Go ahead and create your account with confidence — your information is in safe hands.

Data Is Never Sold 256-bit SSL Secured 24/7 Bangla support
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